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Ooredoo Customer Service team wins 2 Stevie Awards for its international standard customer service

Ooredoo Myanmar, provider of best customer experience provider in Myanmar announced today about winning 2 Stevie awards at the Asia Pacific and the International Business Awards. The mission of the Stevie Awards is to recognize and generate public awareness of excellence in the workplace and is known as the world’s premier business awards.

At the Asia Pacific Stevie Awards, Ooredoo Myanmar was a Bronze Stevie Winner (3rd placing)  for Innovation in Customer Service Management ,  Panning and Practice in the Telecommunications sector  and at the International Business Award, Ooredoo Myanmar bagged the 2nd placing  with a Silver Stevie Award  for Customer Service Department of the Year in the Telecommunications sector as well.

The judges praised Ooredoo Myanmar for bringing customer service into the equation for the 1st time in Myanmar and managed a challenging green field deployment with aplomb despite lack of infrastructure and reference points.

Mr. Philip Joseph, Chief Customer Experience Officer, said, “We’re so proud for our Customer Service team members for their compelling passion, work ethics and service mindset. We are proud to serve the people of Myanmar with an international standard for customer service and experience in Myanmar.”

Ooredoo Myanmar is the only operator who has received many international accolades for bringing customer service to the forefront in Myanmar with awards such as Gold Prize for “Best Large Contact Centre in Asia Pacific, “Best Contact Centre” at the Customer Experience Asia Excellence Awards in Singapore and “Best customer Contact Centre” and “Best Emerging Market Initiative” at the Asia Communication Awards (ACA).

Ooredoo Myanmar will continue to improve upon in customer service and experience in Myanmar. Customers can see clearly how Ooredoo Myanmar differentiates from the rest when calling our 24/7 contact centre anytime
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