• Gameloft Games Club Frequently asked questions

Gameloft Games Club FAQs

1.    What is Gameloft?

Gameloft is a gaming portal where customers can go onto download and play hundreds of games.

2.    How do I visit the Gameloft website?

http://wapshop.gameloft.com/ooredoomm

3.    What is Gameloft Games Club?

Gameloft Games Club is a subscription-based service. Ooredoo Myanmar customers will be able to subscribe monthly for a subscription fees of 525 Ks. With this subscription comes 2 credit points, which can be used to download 2 free games.

4.    Can customers use Gameloft without subscribing to Games Club?

Yes. Customers will be able to buy and download individual games on an on-demand basis.

5.    What is the “Try & Buy” facility?

Gameloft has pre-installed some of its games onto some devices. Customers can try these premium games for free. If they wish to pay for the unlimited model with more features, they will be able to purchase the full version.

6.    What is “in-app purchase”?

There are some in-game items that customers will be able to purchase for special benefits within the game. Ooredoo Myanmar customers will be able to purchase it using their phone bill.

7.    Based on monthly subscription, user will get 2 credit points on the Gameloft Games Club. What does this mean here with CREDIT?

For the first-time subscription, customer will get three credit points, with which he can download three games. With every renewal, the customer will get two credit points, with which he can download two free games.

8.    How can the user check his available credits?

This will be clearly shown on top of the “Games Club” page within the portal. The “Games Club” page can be reached by clicking the button at the left bottom of the page.

9.    What is the expiry date of the credits?

The credits are not lost until the customer unsubscribes.

10.    What are the benefits of renewal?

Upon renewal, the customer will be able get 2 credit points, which can be used to download 2 free games.

11.    Which phones can support Gameloft games?

Customers on Andriod devices will be able to see only the games that they will be able to play on their phones. The home screen of the portal will be customized to each device’s compatibility with the games.

12.    Can I use this service on iOS?

No.

13.     Can I download the game on a non-android phone?

Java games can be played with most devices.


14.    What is the expiry date of the downloaded games?

The downloaded games will not expire unless the customer uninstall it from their phones. For the free trial games, customers will only be able to play for a limited amount of time before being asked to make a full purchase.

15.    How can I subscribe to the Gameloft Games Club?

Please go to the link http://wapshop.gameloft.com/ooredoomm. Please click “Download”, and then click “Download your free game here!”. You will receive a SMS message confirming your subscription.

Customer can subscribe to Gameloft Games Club by texting “GM ON” to 7007.

16.    How do I unsubscribe from the Gameloft Games Club?

Please go to the link http://wapshop.gameloft.com/ooredoomm. Please click “Gameloft Club” at the bottom of the page. Afterward, please click “Leave the Gameloft Club”.

Customer can unsubscribe to Gameloft Games Club by texting “GM OFF” to 7007.

17.    I accidentally deleted a game. How can I get it again?

You will need to purchase and download the game again.

18.    Can I play downloaded games after unsubscribing?

Yes. Once the games are on your cell phone, you will be able to play it unlimitedly.

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